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Privacy policy

Last updated: February 6, 2026


This Privacy Policy describes how Community Shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.communityshop.us/ (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.


Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.


UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as an added statement on our homepage or by email notification). We encourage you to review the Privacy Policy whenever you access the Sites to stay informed about our privacy practices and the ways you can protect your privacy.

 

1. OUR COLLECTION OF PERSONAL INFORMATION


We use the term “personal Information” in this Policy to mean data or information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked with a particular person. This does not include information considered de-identified or publicly available under applicable law.

We collect personal information that (a) you provide us, (b) we receive from third parties, or (c) are automatically collected, in the ways described below: 

 

A. Personal Information You Provide Us


This is information you explicitly take steps to share with Community Shop. Some of the ways you provide information to Community Shop include, but are not limited to: 

    • Creating an account,
    • Contacting us, 
    • Completing a survey or registration form, or 
    • When you make a purchase.

The information you may provide us include but not limited to the following: 

    • Account Information: For example, account username, password, and security questions for our platform.
    • Audio or Visual: For example, when you voluntarily provide photos or videos on merchandise reviews or when contacting us.
    • Contact Information: For example, first and last name, email address, postal address, or phone number.
    • Customer support information: including the information you choose to include in communications with us, for example, when sending a message through the Services.
    • Payment Information: For example, payment type, credit card information, or billing address. Community Shop utilizes third-party providers to process payments on our behalf.
    • Inquiry and Communications Information: For example, user-provided information submitted through web forms on our Sites, to our email addresses, or via phone. 
    • Interaction: For example, purchase and return history, membership status, and customer service interactions.
    • Order information: including your name, billing address, shipping address, payment confirmation, email address, phone number. 
    • Preferences: For example, your preferred method(s) of communication.
    • User-created content: For example, merchandise reviews or content provided through customer service interactions. This includes photos, videos, audio, and other information you may submit to us. 
    • Other: Any other information you voluntarily provide, which could include information deemed “sensitive” personal information under certain laws, such as religious beliefs, sexual orientation, race and ethnicity, or citizenship status. 


Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this. Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

 

B. Personal Information We Receive from Third Parties

This is information we may receive from third parties, such as partners and affiliates, including but not limited to the following categories: 

    • Companies who support our Site and Services, such as Shopify. 
    • Other individuals who interact with our Sites, such as when others refer you to our Sites, 
    • Social media, such as when someone engages with our social media networks, or other social media networks that may share our information,
    • Service providers performing services on our behalf, such as vendors, database administrators and marketing providers that may collect personal information on our behalf and often share some or all of this information with us,
    • Community and coalition partners, such as organizations or entities that align with our mission and partner with us on programming and/or services,
    • Data cooperatives for nonprofits, commercial voter file and consumer research providers, and various public records data;
    • Other sources, such as publicly available sources, third-party service providers, or other activities consistent with our mission. 


C. Personal Information We Automatically Collect and Cookies Management

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services. This may also include analytics information that our third-party providers may use to help us understand how our Sites are being accessed and used. For example, we use Shopify and Printful to power our store. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. For more on how Printful uses Cookies, see https://www.printful.com/policies/privacy


Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.


Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

 

2. WHY WE USE YOUR PERSONAL INFORMATION


We collect and use your personal information to provide e-commerce services and to improve our business operations. This includes and is limited to the following, unless otherwise specified or we specifically obtain consent: 

  • Services: We may use your personal information to provide you with services requested by, or reasonably anticipated within the context of our relationship with, you. This may include managing our relationship with you, personalizing the Sites (e.g., displaying your account information when you log in),  keeping track of your shopping cart, responding to your inquiries or requests, and requesting feedback. It may also include notifying you of promotions, events, or surveys, as well as providing promotional material or other marketing materials that may interest you. 
  • Operations: We may also use your personal information for business purposes, such as data analysis, enhancing our website, improving our services, identifying usage trends and determining the effectiveness of our programs; and to send you important information regarding the Site, changes to our terms, conditions, and policies and/or other administrative information. Your information may also be used to monitor and detect security incidents and protect against illegal, malicious, fraudulent, or deceptive activity, and to prosecute those responsible.
  • Outreach and Research: We may share information with you about issues of concern or importance to Community Shop and our partners. To do this, we may use your personal information to communicate with you about opportunities to support our mission through various channels, including targeted advertising, based on your membership profile or interaction history. 
  • When Required by Law or Public Interest: Community Shop may provide information to governmental entities where required by law and other legal obligations. We may use your personal information to fulfill these obligations. Additionally, we may share your personal information if required (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, and/or you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.


3. HOW WE SHARE YOUR PERSONAL INFORMATION 


Your Personal Information may be disclosed to the following third parties in the following ways:

  • We may share information you voluntarily provide for advocacy purposes with public officials, the press, specific groups, or the general public when you choose to use our email tool to send them messages or when you sign petitions or complete surveys addressed to specific individuals, groups, or audiences.
  • We may share information you voluntarily provide us with our affiliates and partners. This includes business, marketing or other partners, including Shopify, to provide services and advertise to you. We use Shopify to support personalized advertising with third-party services. Our business, marketing, and other partners will use your information in accordance with their own privacy notices.
  • We may share your information with our third-party service providers who provide services such as website hosting, data analysis, database administration, infrastructure provision, IT services, customer service, email/text delivery services, and other similar services to enable them to provide services.
  • With your consent, we may share your information with like-minded organizations that may send you communications.
  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business or assets (including in connection with any bankruptcy or similar proceedings).
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, and/or you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.



4. HOW WE PROTECT YOUR INFORMATION 


  1. Sites Security

We use reasonable organizational, technical and administrative measures to protect Personal Information under our control.


However, no security system is impenetrable. As such, we are not able to nor do we guarantee that our security systems are 100% safe. If we become aware of a breach of security, we will take reasonable steps to investigate the incident and where appropriate, notify the relevant parties regarding what information may have been compromised, and take other steps in accordance with applicable laws and regulations. 


5. THIRD-PARTY SITES OR SERVICES


This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties beyond our obligations as a controller or processor in relation to that third party, including any third party operating any site to which this Site contains a link. The inclusion of a link on the Site does not imply endorsement of the linked site by us or by our affiliates. 

If you follow links to third-party sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semipublic venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.


6. TARGETED ADVERTISING


We may use your personal information to display targeted advertisements to you on social media platforms, such as Facebook and Instagram, to inform you of our product and promotion offerings. By doing so, we may share your personal information with social media platforms to serve targeted advertisements to specific individuals (for example, one-to-one matching), including you, or to display to people who share similarities with our existing audiences (for example, “lookalike” audiences”) who are members or volunteers with Community Shop. We do this to notify our customers of offerings and events that may be of interest. 


7. YOUR PRIVACY RIGHTS


If you are a resident of the following states, you may be able to exercise the rights listed below in relation to the personal information we have collected about you (subject to identity verification): Nebraska and Texas


1. Right of Access - You have the right to obtain: 

      • Confirmation of whether and where we are processing your personal information; 

      • The categories of your personal information we process and the purposes for which we process your personal information; 

      • A readable copy of the personal information we hold about you.


2. Right of PortabilityYou may request up to twice a year, a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person. 

 

3. Right to Correct – You have the right to request that we correct inaccuracies in any personal information that we hold about you. 


4. Right to Delete You have the right to request that we delete the personal information that we hold about you, except information that we are required or permitted to keep in compliance with applicable law and obligations. If any information cannot be deleted, we will notify you upon the completion of your request. 


5. Right to Opt-Out – You may have the right to op-out of targeted advertising or sale of data activities. 


6. Right to Appeal – If we decline to fulfill your request to exercise any of the above rights, you have the right to appeal our decision. If your appeal is denied, you may contact your state’s attorney general through the following links: 

We are not obligated to make a data access or data portability disclosure if we cannot verify the requestor’s identity as the person about whom we collected information or as someone authorized to act on such person's behalf. Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

 

All exercise of these rights are subject to the consideration of the interests of others. If permitted by applicable law, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We will notify you of the fee with explanation of the decision before completing your request. 

 

We are required under most state consumer privacy laws to respond without undue delay but within 45 days of receipt of your request. Depending on factors such as the type and complexity of the request, we may extend the time for response once for 45 additional days, as long as we notify you within the original 45 days.

 

If we decline to take action regarding your request, we must notify you without undue delay, but within 45 days of the receipt of the notice and provide information on our appeal process. We are required to provide justification and provide information on the appeal process within a reasonable time after the communication of the decision to decline.



8. Children's Data


The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.


As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.


9. Security and Retention of Your Information


Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us



10. CONTACT US


If you have any specific questions about how Community Shop controls or processes your data which are not answered here or you would like to exercise any of your rights under applicable law, please contact support@communityshop.us.  If you are not satisfied with our response to your inquiry then you can appeal or request further information by  support@communityshop.us.